Shipping Policy

Effective Date: July 1, 2026

Thank you for shopping with Elegance-O. We are committed to delivering your order safely and on time.

Order Processing

• Orders are processed within 1–2 business days after successful payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• We currently ship across India.

• Estimated delivery time is 7–10 business days, depending on your location and courier availability.

• Deliveries to remote or rural areas may take slightly longer.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

• We may offer free shipping on selected products or promotional offers.

Order Tracking

Once your order is dispatched, you will receive a tracking link or tracking number via email, SMS, or WhatsApp (where applicable) so you can monitor your shipment.

Delivery Delays

While we strive to deliver within the estimated timeframe, delays may occur due to weather conditions, courier issues, festivals, natural disasters, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate. Elegance-O is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Missing Orders

If your order arrives damaged, or if any item is missing, please contact our customer support within 48 hours of delivery with your order number and supporting photos, if applicable.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support through the contact information provided on our website.